Managed Support Services

The flat-fee, unlimited support covers all your business critical needs:

Help Desk Support

  • Unlimited Phone and E-Mail Help Desk for Your Entire Staff
  • Virus & Malware Protection (licenses included)
  • Virus & Malware Cleanup
  • Mobile Device Support (Cell Phones, Tablets, Laptops, etc.)
  • Desktop Updates & Patches
  • Proactive Maintenance

Backups and Disaster Recovery

  • Local server backup configuration
  • Server system image backup to Cloud
  • File share backup to Cloud
  • Backup Management & Monitoring
  • Dedicated Backup Management Team
  • Disaster Recovery Planning / Assistance

Network & Servers

  • 24×7 Network Monitoring
  • Internet & Bandwidth Usage Monitoring
  • Server Patching & Updates
  • Firewall Management, Monitoring, & Support
  • Server Management, Monitoring, & Support
  • Server Emergency Afterhours Support
  • Proactive Server & Network Monitoring

Administrative & Consulting

  • Inventory & Licensing Reports
  • Network Status Reports
  • Annual Strategic Review Meetings
  • Dedicated Client Support Management Portal
Annual Savings
Plan
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